Privacy Policy
Effective date: September 19, 2026
This policy explains how Lisa Nickel, a licensed real estate professional with eXp Realty, operating as The TLC Group ("I," "me"), collects, uses, and protects your information through lisanickelhomes.com (the "Site").
Information I Collect
- Contact form: your name, email address, phone number, and anything you write in your message when you reach out.
- Automatically: cookies and similar tools that capture usage information such as pages visited, browser type, and device.
- Analytics: I may use Google Analytics to understand how visitors use the Site. You can review Google's Privacy Policy and visit Google's advertising settings to control how Google uses your data.
- Advertising: I may use Google Ads conversion tracking and remarketing to measure advertising performance and show relevant advertising to people who have visited the Site. Google's Privacy Policy and advertising settings describe these tools and your choices.
How Your Information Is Used
To respond to your inquiries, provide real estate services, improve the Site, and deliver relevant marketing.
Types of Service Providers
To operate the Site I work with service providers that may process information, including the website platform, a CRM for managing client communications, analytics providers (such as Google), advertising providers (such as Google Ads), and providers of embedded content (such as video platforms). These providers may process information under their own privacy policies. Where Google is involved, you can review Google's Privacy Policy and visit Google's advertising settings or opt-out page.
Agency and Client Relationship
Submitting a form through the Site does not create an agency or client relationship with me. A formal relationship is established only when you sign the appropriate agency agreement.
Cookies
You can control or block cookies through your browser settings at any time.
Retention
I keep your information only as long as needed to respond to you, provide services, and meet legal or business requirements.
Third-Party Content
The Site may embed content like videos hosted by outside services (for example, YouTube), which are governed by their own privacy policies.
How Your Information Is Shared
I do not sell personal information for monetary compensation. Information may be processed by the service providers described above to operate, analyze and advertise the Site, subject to their respective privacy policies.
Your Rights
You can request a copy, a correction, or deletion of your personal information at any time by emailing lisa.nickel@exprealty.com or calling 440-567-1362, and I'll respond promptly.
Children's Privacy
The Site is not intended for children under 13, and I do not knowingly collect their information.
Changes to This Policy
I may update this policy from time to time. When I do, the effective date at the top will be updated to reflect the change.
Contact and Mailing Address
Lisa Nickel, a licensed real estate professional with eXp Realty, operating as The TLC Group159 Crocker Park Blvd, Suite 400
Westlake, OH 44145